loop disease; the disease that is killing hundreds of iPhone 7

The iPhone 7 is almost 2 years old and it is now when an important part of these devices is beginning to experience what has already been called "Loop Disease", a problem that can leave your iPhone 7 or iPhone 7 Plus looking like a brick.

During the last 6 months, Apple product repair companies have begun to receive many iPhone 7 and iPhone 7 Plus units, all of them arrive with one of these symptoms:

  1. They have run out of speakers. This item has stopped working on the device.
  2. The iPhone has rebooted and won't get past the apple.

Although the two symptoms are very different, they are both signs of the same problem, a design flaw that causes one of the adapters that connects to the audio chip located on the motherboard, near the SIM card tray, let go.

The problem is that we are not facing an isolated event, according to repairmen from the United States It is an epidemic that is growing more and more.. It is a problem that occurs after a certain time of use of the terminal and it seems that this time barrier is beginning to be exceeded in many units. It is not surprising, therefore, that the number of affected units increases exponentially over the next few weeks.

What symptoms do they have? iPhone 7 affected?

The symptoms are very clear, it all starts with the voice notes icon, being a sound problem it stops working and we can see that the icon turns gray. In addition, they can present screen freezing issues occasionally.

Also, when making a call, the speaker icon will remain gray and we will not be able to activate it.

Loop Disease

Finally, the units with the most problems will reboot themselves, but they will not be able to pass the logo of the apple, rendering the iPhone unusable.

Apple is already aware of the problem and offers solutions

An Apple spokesperson has already commented that a number of iPhone 7 units with speaker failure are being investigated.

If any customer is experiencing the symptoms that we describe above, they should contact Apple Care to solve it. The Cupertino company is changing the iPhone 7 affected by units reconditioned and repaired by themselves.

In Europe, all the iPhone 7 and iPhone 7 Plus are still under warranty, although the first units have a few weeks left, so if something like this happens to you, you should go to an Apple Store to tell them about the problem, as soon as possible...


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      March said

    For those affected, join the Facebook group "affected Spain iPhone 7 & 7 plus "loop disease" audio problems" to be able to make a joint complaint.