The technology company Apple has a wide range of devices, whose global supremacy is undeniable. Despite this, these are not exempt from breakages, damages and problems that may affect their correct functioning. Today we will be talking about What to do when an AirPod stops working, depending of its possible causes.
Some of the most common causes have relatively simple solutions, which can be done from the comfort of your home. However, in some other cases it is necessary to seek specialized help. To solve the problem. This will always be our recommendation to avoid irreparable damage.
Why does an AirPod stop working?
There are many reasons why an AirPod may stop working. The solution will depend on the cause. Some of the most common problems that can cause an AirPod to stop working are the following:
cleaning problems
One of the main problems that AirPods owners face is the accumulation of dust and other particles. These affect the sound quality or they can even cause one of these devices to stop working.
To determine that this is the cause that is causing your headset to break, You must carry out a thorough inspection of the damaged headset, looking for dust, matches or any other foreign body in the grilles or casing.
How to clean your AirPods?
In order to properly clean your headphones, we recommend that you keep in mind Consider some steps and precautions, such as:
- The first thing you should know is that your headphones Although they are resistant to sweat and water, they are not waterproof. Therefore you should not put them under the tap or get them wet.
- These should not be in contact with any type of soap, shampoo, conditioner, detergent or any other cleaning product; as they can cause stains or irreversibly damage the device.
- If this accidentally happens, we recommend that you Dampen a damp cloth and dry them carefully. You should not use them until they are completely dry.
- In addition to this, when carrying out proper cleaning, Use a dry, lint-free cloth. The latter can get caught in the headphone grills and cause further damage.
- Do not insert any objects sharp on the headphones.
Physical damage to AirPods or charging case
Despite these devices being of exceptional quality and great resistance, If they suffer from falls or high-intensity blows, their physical components may be affected. Which range from damage to the headphones to the charging case, the latter can cause them to not charge properly.
To verify that this is the problem that caused your headset to stop working You must carry out an exhaustive review of them. Looking for possible splits and other damage.
How to replace damaged AirPods?
These headphones are not cheap at all. Therefore es It is understandable that if any of its components break, you would want to replace it. instead of buying new ones. Fortunately, the Apple company sells each of the components independently. The price will vary depending on the AirPod model and generation.
To replace them, You can go to one of the Apple stores or manage the replacement through their website, following these steps:
- Access the official Apple website and sign in to your account using your Apple ID.
- Go to technical support section.
- Once you find yourself in this, you must enter the serial number of the AirPods that have stopped working.
- Enter which of the components you want to replace, and follow the instructions that will be indicated on the page.
You can check the replacement prices here.
Connection issues
Sometimes for no apparent reason one or both of your headphones may stop connecting properly to your iPhone via Bluetooth. In these cases, we recommend that you reset the AirPods to solve the problem. It generally solves connection problems that cause an AirPod to stop working.
How do you reset AirPods?
This is a bit complex if you have never done it before, so we recommend that you Follow the following steps to the letter:
- Firstly you will need to place your headphones in their charging case and wait for a period of no less than 30 seconds.
- Then, put on the AirPods in your ears.
- Access the Settings application on your iPhone, specifically in the Bluetooth section.
- In case your headphones appear as connected, you must press on the exclamation mark Next to them, click the Bypass device option.
- If they do not appear, continue with the following steps.
- Put your headphones back in the charging case, making sure to keep the lid of this open.
- Press and hold the setting button on the front of the charging case, for approximately 15 seconds until the light flashes and changes from amber to white.
- To finish, make sure to place the charging case with the AirPods nearby inside your iPhone or iPad, and follow the instructions that will be shown on the screen.
What to do if none of the above works?
Once you have exhausted all the possible solutions that we have mentioned above, and none of the most frequent causes that we have explained match your problem, It is best to go to Apple technical service quickly.
In addition, keep in mind that if your headphones are still under Apple Care+ warranty, Fixing or replacing can be much cheaper.
We hope that in this article you have been able to learn everything you can do when an AirPod stops working, as well as the possible causes that are most frequently behind the problem. Let us know in the comments if they were helpful to you. We read you.
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