What to do when iPhone won't turn on or is stuck

iPhone won't turn on

There is nothing more frustrating than when your iPhone won't turn on or, even worse, when the screen is stuck and it seems like the device has stopped responding. And although it may seem like the world is falling on you when it happens, you should know that this problem is common and can be due to several factors that we will tell you about in this post.

If you ever encounter an iPhone that won't turn on or isn't responding, this article is here to help you out and give you a detailed guide so you can understand the most common causes and the steps you can take to fix this problem, even if you're not a tech expert.

Check the battery level

Check the battery level

It may sound simple and very “textbook,” but one of the first reasons why an iPhone won’t turn on is a lack of charge. Sometimes, The battery is so drained that the phone shows no signs of life immediately upon connecting it to the power supplyTo verify this, follow these steps:

  • Connect your iPhone to a charger and make sure you're using a genuine or Apple-certified power adapter and cable. Leave the phone charging for at least 15 to 30 minutes before attempting to turn it on again.
  • If after a few minutes the iPhone is still unresponsive, Try turning it on by holding down the power button until you see the Apple logo on the screen.
  • Try a different charger or a different USB port. if you don't see any change. Sometimes charging issues are caused by the charger and not the iPhone itself.
  • Another “trick” that you can use with phones that do not charge after a period of non-use, is charge them at “slow charge”, from a USB that provides 5V 0.5A which is the minimum that this standard gives. And you don't need to have a computer on to charge it at this voltage: simply Connect the charging cable to the USB of your router, which surely has a free one, and there you can leave it charging all night to see if it revives, and without having to have more devices on.

Force restart iPhone

force restart iphone

If your iPhone is on but the screen is frozen or stuck, Forcing a reboot may help to clear up some software issues that has blocked your phone.

This type of reset will not erase your data and is safe to perform as it simply involves turning your phone off and on again. The way to force a reset may vary depending on the iPhone model:

  • iPhone 8 and later models: Quickly press the volume up button, then the volume down button. Then press and hold the side power button until you see the Apple logo.
  • iPhone 7 and iPhone 7 Plus: Press and hold the power button and the volume down button at the same time until the Apple logo appears.
  • iPhone 6s and earlier models: Press and hold the power button and the home button at the same time until the Apple logo appears.

Check for problems with the screen

Do you want to know what year your iPhone or iPad was manufactured, we'll tell you how?

In some cases, the iPhone may be on, but the screen may not display anything due to a display issue. To check if this is the case, do the following:

  • try to perform a call to the iPhone from another deviceIf your phone rings, vibrates, or displays some type of response (such as sound notifications), the problem may be with the display.
  • If the screen is black but you feel that the iPhone responds to touch, The problem is probably with the screen and not the phone itself.Check against the light to see if you see any “scratches” inside, which could indicate that the screen is broken inside (even if the outer glass is intact).

If it is a screen problem, Unfortunately the solution is to change it., so you will have to use an Apple authorized technical service such as the Genius Bar.

Restore iPhone Using Recovery Mode

iphone won't turn on or charge

If after trying the above solutions your iPhone won't turn on, you may need to restore the operating system, because you may have a major software problem that is preventing it from turning on properly.

To do this we will use the Recovery Mode, which is a function that allows iTunes or Finder to detect software problems and restore the device and the one you already know We talked about it in other articles, so we refer you to them so you can follow the steps.

Use DFU (Device Firmware Update) Mode as a last resort

Restore iPhone or iPad in DFU Mode - Step 5

If the iPhone won't turn on and none of the above methods have worked, DFU Mode may be the last option. This mode is similar to Recovery Mode, but acts at a deeper level, completely reinstalling the device firmware. And since we have already covered this method as well, we invite you to read the dedicated post that we made to him.

It is important for you to know that this method is effective for deep software problems, but keep in mind that will erase all data on iPhone. Therefore, consider making regular backups to prevent data loss in situations like this.

Contact Apple Support

Visit the Genius Bar

If after performing all these steps the iPhone does not turn on, It could be a hardware problem which can only be repaired by professionals.

And as always, here we encourage you to contact the Apple support through their website, make an appointment at a Apple Store or take the device to a service authorized by them If there is no Apple Store, that is. Escape from neighborhood stores and unofficial sites, at least at this first moment, because it is best to have an official review given the cost of the devices.

There, professionals will be able to accurately diagnose the device and, in many cases, repair it without major problems and even If your iPhone is under warranty, Apple covers these hardware failures at no additional cost., provided that they have been caused by a defect and not by misuse or impact.


Leave a Comment

Your email address will not be published. Required fields are marked with *

*

*

  1. Responsible for the data: Actualidad Blog
  2. Purpose of the data: Control SPAM, comment management.
  3. Legitimation: Your consent
  4. Communication of the data: The data will not be communicated to third parties except by legal obligation.
  5. Data storage: Database hosted by Occentus Networks (EU)
  6. Rights: At any time you can limit, recover and delete your information.